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Terms and Conditions
Effective Date: April 25, 2025
Welcome to Kulture Entertainment, LLC ("Company," "we," "us," or "our"). By accessing or using our website, services, or events, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. Services Provided
Kulture Entertainment, LLC provides entertainment services, event production, marketing, ticket sales, and other related offerings. We reserve the right to withdraw, modify, or cancel any service at our sole discretion without notice.
2. Financial Transactions
All purchases and transactions are subject to our payment terms. All sales are final unless otherwise stated. Refunds, if applicable, are provided only according to our refund policy associated with specific events or services.
3. Customer Expectations and Disclaimers
We strive to provide accurate, up-to-date information. However, we make no warranties or representations regarding the accuracy or completeness of any content.
We are not liable for:
4. Copyright and Intellectual Property
All content provided by Kulture Entertainment, LLC, including but not limited to logos, text, images, videos, and promotional materials, are the property of Kulture Entertainment, LLC or its licensors.
You may not:
Attribution must be given where applicable if content is shared with our permission.
5. User Behavior
You agree to:
We reserve the right to monitor activity and content and to remove any content or suspend user access at our discretion.
6. Account Management
We may, at our sole discretion, disable or terminate user accounts for any violation of these Terms and Conditions without prior notice.
7. Limitation of Liability
To the fullest extent permitted by law, Kulture Entertainment, LLC disclaims any liability for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services.
8. Indemnification
You agree to indemnify and hold harmless Kulture Entertainment, LLC, its affiliates, employees, and partners from any claims, liabilities, damages, losses, and expenses arising from your violation of these Terms and Conditions or your use of our services.
9. Changes to These Terms
We may update these Terms and Conditions at any time without prior notice. Updated versions will be posted on our website with a revised effective date. Your continued use of our services constitutes acceptance of the revised Terms.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of laws principles.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Kulture Entertainment, LLC
Email: information@kultureentertainment.com
Thank you for being part of Kulture Entertainment, LLC. We look forward to creating unforgettable experiences together!
Return and Refund Policy
Effective Date: April 25, 2025
Thank you for choosing Kulture Entertainment, LLC ("Company," "we," "us," or "our"). We value your support and strive to ensure your satisfaction. Please read our Return and Refund Policy carefully.
1. Terms of Return
All ticket sales, event admissions, merchandise sales, and service purchases are final and non-refundable, except in cases where an event is canceled by Kulture Entertainment, LLC.
If merchandise is eligible for return (non-ticketed items only), returns must be initiated within 7 calendar days of delivery.
2. State of Return
Eligible merchandise must be:
We reserve the right to refuse returns that do not meet these conditions.
3. Reason for Return
We accept merchandise returns only if:
No returns will be accepted for reasons such as change of mind, incorrect size, or personal dissatisfaction with event experiences unless otherwise specified.
4. Process for Return
To initiate a return:
Important: Unauthorized returns or returns sent without prior approval will not be accepted.
5. Process for Refund
We are not responsible for delays in financial institutions processing refund transactions.
6. Non-Refundable Items
7. Contact Us
For questions about returns and refunds, please contact:
Kulture Entertainment, LLC
Email: information@kultureentertainment.com
Note: By purchasing our products or services, you agree to abide by the terms of this Return and Refund Policy.
Thank you for your support and understanding!